Terms & Conditions
1. Accounts & Registration
- Provide true, accurate details (name, email, etc.) when registering. Update info promptly if it changes (e.g., new shipping address for hoodie orders).
- You’re responsible for your account password—do not share it. Contact us immediately if you notice unauthorized activity (e.g., unrecognized jeans purchases) to lock your account.
2. Orders & Payment
- After placing an order and completing payment, we’ll review it (check stock: e.g., T-shirt sizes, hoodie colors, jeans cuts) within 2 business days. Orders take effect once approved and shipped.
- Prices are confirmed at checkout. We accept international credit cards, PayPal, etc. Failed payments require info verification; unpaid orders are canceled automatically after timeout.
- No cancellations for personal reasons after order confirmation (unless out of stock). Forced cancellation incurs an 8% fee of the order value (covers preparation: e.g., jeans size sorting, hoodie packaging).
3. Products & Shipping
- Product info (T-shirt fabric, hoodie fleece thickness, jeans stretch percentage) follows the product page. Minor differences (e.g., T-shirt color slight offset from lighting, jeans waist 0.5-1cm variance) are normal. Check size charts or contact us before ordering.
- Shipping follows our Shipping Policy. Provide a complete delivery address (house number, phone number). Our operation address (1314 Roundabout Circle, Searcy Arkansas 72143) is not for delivery. A $7 re-shipping fee applies for returns/late delivery due to wrong addresses.
4. Returns & Exchanges
- T-shirts/Hoodies: 30-day free returns (unused, no wear marks; original tags/packaging intact); 15-day free exchanges for quality issues (e.g., T-shirt fabric defects, broken hoodie zippers).
- Jeans: 30-day free returns (unused, no hem scuffs; original labels attached); 15-day free exchanges for quality issues (e.g., jeans seam tears, uneven dyeing).
- Personal reasons (e.g., wrong T-shirt size, jeans style regret) require you to cover return shipping. Exchanges for “change of mind” are not allowed.
5. Liability & Updates
- We’re responsible for product quality but not liable for: T-shirt damage from improper washing, hoodie pilling from rough use, or jeans fading from ignoring care instructions.
- We may update these terms for operational needs. Updates are posted on our site—continuing to shop means you accept the new terms.